SMS verbal consent

Verrazano Motorworks Inc

At vehicle drop-off or during a service-related phone call, staff confirms the customer’s mobile number and reads the following script before asking for a yes or no. Texting is optional; declining does not affect service.

What we ask

May Verrazano Motorworks Inc send service-related text messages to your mobile number about estimates and approval links, appointments, repair updates, and vehicle pickup? Message frequency varies with your service activity. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for assistance, or call 718-816-8868. Texting is optional and is not a condition of purchasing services. Our Privacy Policy is at verrazanomotorworks.com/privacy-policy and our SMS Terms are at verrazanomotorworks.com/sms-terms; we can show them to you before you decide. Do you agree to receive these texts?

How consent is recorded

Staff records the customer’s response in the shop app, with the customer name, mobile number, date and time, staff identity, and the exact script version. Consent records are private. The app does not send service texts without recorded agreement for the customer and number. A STOP reply blocks texts; staff cannot override that block.

Customers do not need an app or account to give verbal consent. This page explains the process and does not enroll anyone.

Questions? Call 718-816-8868.

1655 Richmond Terrace, Staten Island, NY 10310

Script version: 2026-09-24-v1